SendVoice · sendvoice.app
Terms of Service
Effective date: July 18, 2026
These Terms govern your use of SendVoice apps and sendvoice.app. By creating an account or using the service, you agree to these Terms and our Privacy Policy. Operator: ALIGN OPERATING SYSTEMS, LLC. Contact: support@sendvoice.app.
1. The service
SendVoice helps solo service businesses create, brand, send, and collect payment on invoices, including optional voice-to-draft features. We may change or discontinue features with reasonable notice when practical.
2. Eligibility
You must be at least 18 and able to form a binding contract. The service is intended for U.S. business use and is not directed to children under 13.
3. Your account and content
You are responsible for your account credentials, the accuracy of business and client data you enter, and invoices you send. You represent that you have the rights needed to process client information you upload. You grant us a limited license to host and process your content solely to provide the service.
4. Voice and AI features
Create by voice is optional and requires explicit consent. Audio and transcripts are sent to third-party AI processors as described in the Privacy Policy and Processors list. AI output can be wrong — you must review Drafts before finalizing. Manual invoicing remains available if you decline or withdraw consent.
5. Plans, billing, and refunds
SendVoice Pro is offered with an optional carded 7-day free trial that you start explicitly. You choose monthly ($9.99) or annual ($109.99) before the trial begins; unless you cancel, the subscription auto-renews at that price when the trial ends. Cancel where you subscribed (Stripe Customer Portal on web; Apple or Google when you bought in a store app). If you cancel during the trial, you keep trial access until the original trial end date, then return to a limited Remnant state (you can edit Drafts; finalizing and AI stay gated). After a paid period ends, Pro remains active until the paid-through date unless revoked sooner.
After trial or after a paid Pro period ends, you return to a limited Remnant state: you can edit Drafts, but finalizing invoices and AI features stay gated until you start a trial (if still eligible) or subscribe to Pro. There is no freemium monthly free-invoice allowance. We may later offer a one-time web finalize option; until then, Remnant is Subscribe-only on all surfaces.
Web (Stripe) courtesy refund: eligible accounts may receive a one-time automated courtesy refund within 7 days of the first paid charge after trial if you have finalized at most two invoices since that charge; otherwise refunds are case-by-case. Apple/Google refunds are controlled by those stores. Account deletion is separate from cancellation.
6. Client payments
Invoice payments to you are processed by Stripe Connect (or other configured processors). SendVoice does not take a platform fee on client invoice payments in the MVP. Payout timing, disputes, and chargebacks follow Stripe's terms and your connected-account status.
7. Acceptable use
Do not misuse the service, attempt unauthorized access, send unlawful content, spam, or use the service for anything other than legitimate business invoicing. We may suspend accounts that violate these Terms or create abuse/security risk.
8. Disclaimers
THE SERVICE IS PROVIDED “AS IS.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant uninterrupted or error-free operation, or that AI drafts will be accurate or complete.
9. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS OR DATA. OUR TOTAL LIABILITY FOR CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) AMOUNTS YOU PAID US FOR SendVoice Pro IN THE 12 MONTHS BEFORE THE CLAIM OR (B) US $100.
10. Indemnity
You will defend and indemnify us against claims arising from your content, invoices, client relationships, or misuse of the service, except to the extent caused by our willful misconduct.
11. Termination
You may stop using the service and delete your account. We may suspend or terminate access for breach or risk. Provisions that should survive (including ownership, disclaimers, limits, and indemnity) survive termination.
12. Governing law
These Terms are governed by the laws of the State of Florida, excluding conflict-of-law rules, unless mandatory consumer protections say otherwise.
13. Changes
We may update these Terms by posting a new version on this page. Material changes take effect on the stated effective date. Continued use after that date constitutes acceptance.